Telephone Lines

Just a quick reminder about company policy on the installation of telephone lines to boat moorings.

We are happy for this to happen provided the procedure below is followed;

  1. Any customer requesting that BT landline is installed MUST first make a request in writing to the Office Manager (Paul Lillie or Jayne Tomlinson)
  2. The request MUST then be authorised by the Office Manager and they will detail the basis on which we will allow the installation.
  3. BT / Openreach MUST supply us with a Contact Manager (direct telephone number and email) to call in relation to any aspects of the installation at the local depot.
  4. BT / Openreach must also pre-agree a compensation payment to be made if Pilling’s Lock Marina suffer any loss of telephone or broadband as a result of the installation process.

Any time spent by Pilling’s Lock Marina staff concerning the installation of any private telephone line will be charged at £35 per hour inc VAT.

 

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1 Response to “Telephone Lines”


  1. 1 Peter September 12, 2013 at 9:47 am

    Thanks. Had a call regarding today!


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