Apprenticeship Marina Manager (potential permanent position) 

Pilling’s Lock Marina is a newly established & successful organisation now looking for a capable & enthusiastic individual to assist in managing our inland marina with over 300 berths. We also have a Day-Hire Fleet of 4 boats & a fast growing boat brokerage business, currently making us the largest Marina in Leicestershire. If you are interested in Boating…read on…


The successful candidate for this position will be required to work closely with an established team as well as managing relationships with external businesses & organisations. You will be expected to manage & be knowledgeable about all areas of the marina operations. You will be flexible & intuitive. You will have the ability to communicate well – this is essential for a successful Marina Manager.

All applicants must be eligible to work within the UK & they also must be fit & able bodied as there is a physical element to this role. Applicants must have their own transport & a Full Clean Driving License is desirable.

A summary of some of the duties are listed below;

  • Management of the Marina Operations with Excellent Organisational Potential
  • Management of the Marina Office & Marina Maintenance Team
  • Promotion & Retention of Mooring rentals, Boat Sales & Boat Hire
  • Improve & maintain excellent Customer Service levels
  • Improve and maintain best practice
  • Awareness of Health & Safety Legislation & best practice
  • Coordinating Chandlery stock & ancillary sales
  • Coordinating events for the boating calendar i.e. Boat Shows and Open Days
  • High degree of computer literacy & ability to produce literature & content for the Company Website & Social Media.

 

The key elements of the role are to work closely with Managing Director & the rest of the team to coordinate safe, efficient operations, ensure excellent customer service & increase company profits.

  1. Learning & understanding how the company functions
  2. Learning new skills, developing them & putting them into practice
  3. Attending off-site run courses to increase personal awareness
  4. Exhibiting excellent qualities as a team leader
  5. Demonstration of competent ability to solve problems
  6. Making improvements & enhancements to company systems & reporting back to the General Manager on a weekly basis.
  7. Ensuring accuracy & compliance
  8. Working patterns to include weekends – particularly in summer months.
  9. Conducting staff recruitment, training & performance management.

 

Full on-the-job training spanning the first two years will be given & a rewarding benefits and salary package (negotiable) is available to the successful applicant with a potential permanent position at the end of training. This position is subject to a 6 month probationary period.

Specific Personal Goals

Competency on Microsoft Outlook, Word & Excel.

Knowledge of Photoshop.

Competency on Sage Line 50

Basic computer maintenance skills

Knowledge of Facebook & Twitter

Ability to coach & train staff

Ability to specifically target marketing activities

Monitoring of the Pilling’s Lock customer experience

Enhancement of customer database

Expansion of customer activity

General Maintenance Skills

– i.e. being able to replace bulbs & fuses, test equipment & identify problems.

Ensuring maintenance of company property

Being able to read & understand plans & diagrams

A keen eye for detail

Coordination of Contingency Plans i.e. adverse weather action plans

Development & Utilisation of personal Boat Handling Skills

Managing staff to enhance company performance

Ability to assist & train customers i,e. Day Hire Boat Use

Management of Holiday Accommodations on site

 

Competency on Assessing & Valuing Boats for resale.

Producing Boat sales literature that is professional & accurate.

Liaison with Marine Surveyors, Brokerage Clients and Partner brokers

Liaison with Workshop Subcontractor & knowledge of services available

Liaising with Advertising Partners

Ability to help out other company departments when required

– i.e Restaurant & Bar Management.

Monitor performance of Restaurant & Bar.

Competition of above goals will be rewarded in benefits package increases as career progresses.

 

APPLICATIONS TO BE MADE BY EMAIL & TO INCLUDE A COMPREHENSIVE C.V. & A COVERING LETTER ON “WHY YOU WANT A CAREER IN AN INLAND WATERWAY MARINA”

To;

Paul Lillie – Managing Director, Pilling’s Lock Marina Ltd

Email – pillingsbackoffice@btconnect.com

2 Responses to “Job Vacancies”


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